Frequently Asked Questions

Is delivery free?

Yes. Next day delivery is included with all hamper orders to mainland UK addresses. Please visit our Delivery Information page for full details.

When will my hamper arrive?

Hampers ordered before 12:00pm Monday to Thursday will be processed and dispatched on a next working day delivery service.

Orders placed before 12:00pm on a Friday will be dispatched for delivery on the following Monday.

What is the last order date for Christmas delivery?

Orders must be placed online before 12:00pm on Thursday 17th December 2026 for guaranteed Christmas delivery.

Can I order my Christmas hamper now and have it sent closer to Christmas?

Yes. Christmas hampers ordered in advance can be scheduled for dispatch from the beginning of December onwards unless otherwise requested.

Can I order now and have the hamper delivered on a specific date?

Yes. Simply add your preferred delivery date in the notes section at checkout, or email us after receiving your order confirmation and we will do our best to accommodate your request.

Can I send a hamper directly to the recipient?

Absolutely. We can send your hamper directly to the recipient's address, making gifting quick and hassle-free.

Will pricing information be included in the hamper?

No. We never include invoices, receipts, or pricing information inside our hampers, making them perfect for gifting.

Can I order more than one hamper at a time?

Yes. If multiple hampers are being delivered to the same address, they can be ordered together.

If you need hampers delivered to different addresses, you can either place separate orders or contact us directly and we'll be happy to help.

Do you send hampers abroad?

Due to Brexit and customs restrictions, we currently only deliver within the UK and do not ship to Northern Ireland or overseas destinations.

Are all your products from Yorkshire?

Yes. We specialise in showcasing the very best of Yorkshire. Every product included in our hampers is either made in Yorkshire or supplied by a Yorkshire-based business.

Have you tasted the products?

Absolutely. Every product that goes into our hampers is carefully selected and personally tasted by us. If it isn't good enough, it doesn't make the cut.

What if an item is unavailable?

On rare occasions, a product may become unavailable. If this happens, we reserve the right to replace it with a similar product of equal or greater value while maintaining the overall quality and theme of the hamper.

Are your hampers suitable for vegetarians?

Many of our hampers are vegetarian-friendly. Please check the individual product description for full dietary information.

Do you offer gluten-free hampers?

Yes. We offer a dedicated gluten-free hamper. Please refer to the individual product listing for full details.

Do you sell alcohol-free hampers?

Yes. We offer a range of alcohol-free hampers alongside hampers that contain wine, beer, spirits, and liqueurs.

Can I customise a hamper?

Please contact us before placing your order. Depending on availability, we may be able to create a bespoke hamper tailored to your requirements.

Do your hampers contain allergens?

Many of our products contain or may contain allergens including nuts, peanuts, milk, eggs, gluten, soya, mustard and sulphites.

Please refer to individual product packaging for full allergen information. If you have specific dietary requirements or allergies, please contact us before placing your order.

Can I include a personalised gift message?

Yes. Simply add your message during checkout and we'll include it with your hamper.

Is there a charge for gift messages?

No. Personalised gift messages are included free of charge.

Do you offer corporate food hampers?

Yes. Our hampers make excellent gifts for employees, clients, suppliers and business partners.

Please visit our Corporate Gifting page or contact us directly to discuss your requirements.

Can you fulfil bulk orders?

Absolutely. We can accommodate larger corporate orders and deliveries to multiple addresses.

Can I send hampers to multiple recipients?

Yes. We can arrange delivery of multiple hampers to different addresses as part of a corporate or bulk order.

Can you include company branding?

For larger corporate orders, branded gift messages and bespoke options may be available. Please contact us to discuss your requirements.

Do you provide business invoices?

Yes. Business invoices are available upon request.

How are the hampers presented?

Our hampers are beautifully presented in gift boxes, reusable jute bags or luxury wicker baskets depending on the hamper selected.

Can the wicker baskets and jute bags be reused?

Yes. Our wicker baskets and jute bags are designed to be reused and enjoyed long after Christmas.

Can I purchase an alcohol hamper if I am under 18?

No. Alcohol-containing hampers may only be purchased by individuals aged 18 or over.

Do I need to be 18 to order an alcohol hamper?

Yes. By placing an order for an alcohol-containing hamper, you confirm that you are at least 18 years old.

Will age verification be required?

Alcohol-containing hampers may only be purchased by persons aged 18 or over. Age verification may be carried out at the point of purchase and/or delivery. We reserve the right to refuse the sale or delivery of alcohol where satisfactory proof of age cannot be provided.

Does the price include VAT?

Yes. All prices displayed on our website are inclusive of VAT.

Can I order over the phone?

Yes. Please call us on 01374 820650 and we'll be happy to place your order for you.

Can I order via email?

Yes. You can email us at contactus@yorkshiresfinesthampers.com and we'll be happy to assist.

What should I do if my hamper arrives damaged?

Please contact us as soon as possible and provide photographs of the damage. We will work quickly to resolve the issue.

How can I contact you?

Phone: 01374 820650

Email: contactus@yorkshiresfinesthampers.com

We're always happy to help with hamper recommendations, corporate orders, delivery enquiries and questions about our products.